Privacy Policy

MENUFREEZONE Respects your privacy

This Privacy Policy describes how we collect and use the personally identifiable information you provide on our Site. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update that information.

Our Site and mobile application use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. We will then create an account number for you.

We receive and store any information you enter on our Site, mobile application, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

We use your information to contact you regarding functionality changes to our products, our Site and mobile application, , and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your preferences.

We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

We use information gathered about you from our Site or mobile application statistics (for example, your IP address or device operating system) to help diagnose problems with our server, and to administer our Site and mobile application. We also gather broad demographic information from this data to help us improve our Site and mobile application and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

Our Site and mobile application use cookiesWe use cookies to identify you so you don't need to log in each time you visit our Site or mobile application. The cookies are linked to your customer number, which is associated with the information in your account.

We do not ask you for, access, or track any location-based information from your mobile device at any time while downloading our mobile application or services. We do not tie any personally identifiable information you submit within our mobile application to any of the tracking technologies that we use.

This Site and our mobile application contain links to other websites. Unfortunately, menufreezone is not responsible for the privacy practices or the content of such sites.

If you are a business owner that has created an Online Advertising Page to advertise your business, you will be prompted to enter information about your business, including your business name, business address, and business hours. The business information that you enter will be publicly displayed on your Online Advertising Page.

Sending Emails
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our websites page, to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this Site, our mobile application, and our products, or it may be reviewed and discarded.

Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.

In the event that we use third party advertising companies to serve ads on our behalf, these companies may employ cookies and action tags (also known as single pixel GIF or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here.

Changes in Our Practices
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contacting Our Site
If you have any questions about our Privacy Policy, the practices of this Site or our mobile application, or your dealings with this Site or our mobile application, please contact us at:
Tel.: 516-868-4888/516-941-0999